Journey to Excellence

The Journey to Excellence & Award Process

Entry contact details

The Wales Quality Award is based on the European Excellence Model. It enables organisations from all sectors to become more competitive and sustainable through a root-and-branch review of structures and operations. Year-on-year, an increasing number of organisations actively commit to improving their business methods and implement improvement plans. It culminates in a Recognised for Excellence, Wales Quality Award.

Wales Quality Centre has spent more than three decades helping small and medium-sized businesses in Wales become more competitive and sustainable. Developing their people and processes helping them to excel and grow. Organisations from all sectors see the Excellence Model as a fundamental part of their planning process, driving business improvement and using it as key to future company development.

For more information about how to start your Journey to Excellence, contact Denise Phillips at The Wales Quality Centre on 01656 652063 or email


Lloyds Bank

The Journey to Excellence
Contact WQC
The Waterton Centre, Waterton Estate, Bridgend CF31 3WT