The Wales Quality Centre provides Business Improvement and Skills Development Training and Support.
The Centre is a not-for-profit organisation and works across public, private and third sectors.

Our national campaign is the Journey to Excellence Improvement Programme, which showcases the successes and best practices of organisations in Wales.








Happy New Year to you all – we look forward to supporting our Members in 2020

Thank you to everyone who joined in the Christmas fun and entered our advent quiz, with a special thank you for those of you who did it every day – including Christmas Eve – very impressive. Last few outstanding prizes will be shipped this week.

ONS have released some Christmas statistics, so we’ll start the New Year by sharing these interesting facts, without you having to answer any questions

It’s a time of year for sharing so here are twelve stats to complete our Christmas theme.

  1. Christmas is, for many, all about shopping and how we shop has changed over time, from in store to using our computers or phones to purchase goods. The money we spend online has increased from a monthly average of 4.9% in 2008 to a monthly average of 17.9% in 2018. This means that nearly 18 pence of every pound was spent online in 2018, the highest annual proportion reported yet. Read more in our analysis of modern shopping trends.
  2. There were 1,292 live births on Christmas Day 2018. It was the second most unlikely day to be born in 2018– only beaten by Boxing Day when there were 1,193 live births. Read more in our Birth Characteristics in England and Wales release.
  3. More girls were named Holly in December 2018 than in any other month that year.  In total, 201 new baby girls were called Holly in this month last year. Read more in our latest statistical bulletin on Baby names in England and Wales.
  4. We leave milk out for Santa: The price of a pint of milk went up 633% between December 1971 and December 2018, from 6p to 44p. Taken from our consumer price inflation time series.
  5. And we leave carrots out for reindeers: A kilo of carrots was 7p in December 1971 and in December 2018 the price per kilo was 72p. Taken from our consumer price inflation time series.
  6. One kilogram of Brussel sprouts cost 11p in December 1971 and had increased to £1.30 in December 2006. They’re no longer in the inflation basket – the “shopping baskets” of items used in compiling the various measures of consumer price inflation are reviewed each year. Taken from our consumer price inflation time series.
  7. Price of potatoes went from 51p a kilo at Christmas 1994 to 75p at Christmas 2018. Taken from our consumer price inflation time series.
  8. Lots of people will be looking forward to Christmas pudding in a couple of days, UK producers sold 24 million kg of dried fruit in 2018 worth £105 million.  Taken from estimates of UK manufacturers’ sales by product (otherwise known as our PRODCOM survey) for 2018.
  9. Shops also sold 361 mil tonnes of cream worth £672million in 2018. Taken from our PRODCOM survey for 2018.
  10. Gingerbread sales have been pretty consistent over the years and were worth £15 million in 2018.  Taken from our PRODCOM survey for 2018.
  11. Turkey sales have been increasing in recent years having doubled since 2008, worth £30 million in 2018. Taken from our PRODCOM survey for 2018.
  12. Some people like to enjoy a drink at this time of year. Last year, whisky sales were bigger than beer sales for the first time in 2018 at around £3.5 billion. Taken from our PRODCOM survey for 2018

The annual report by the Health and Safety Executive (HSE) includes statistics for work-related ill health, workplace injuries, working days lost, enforcement action taken, and the associated costs to Great Britain.

The statistics, compiled from the Labour Force Survey (LFS) and other sources, illustrate that in Great Britain in the 2018/2019 period there were;

  • 147 fatal injuries at work
  • 1.4 million working people suffering from a work-related illness
  • 364 cases were prosecuted and resulted in a conviction; fines from convictions totalled £54.5 million
  • 28.2 million working days lost due to work-related illness and workplace injury

The estimated economic cost to Great Britain totalled £15 billion in 2017/2018.


It is a very sad day today Schaeffler Llanelli closes it’s doors for the last time.

WQC would like to pay tribute to Schaeffler for their support and engagement through the years, and wish employees all the best in their future endeavours.

brexit business training

GOV.UK has an online checker tool to help businesses prepare for the UK leaving the EU. Businesses can use the Checker Tool to find out:

  • What their business may need to do to prepare for the UK leaving the EU
  • What’s changing in their sector
  • Information on specific rules and regulations

In addition, there is tailor made information by sector available. This can be found by clicking below:

Non-Metal Manufacturing 
Professional & Business Services

Building Resilience ico TRAINING

WQC are pleased to confirm Newport Wafer Fab have successfully completed another 6 Sigma Green Belt programme. Denise Phillips Chief Executive WQC said ‘It is always inspirational to see the application of our 6 Sigma training at Newport Wafer Fab, and to see first-hand the amount of efficiency savings realised by the end of  each programme’. Congratulations to everyone for a job well done.

6 sigma course

health and safety infographic


Other Headlines

Building firm fined £900,000 after fatal wall collapse – 14th March 2019

Company fined £1.4m after worker suffers serious crush injuries – 29th March 2019

Priory Healthcare fined £300,000 following death of 14-year-old patient – 17th April 2019

Council prosecuted after wall collapses onto child fined of £133,333 and ordered to pay costs of £21,419.55 – 14th August 2016

Become An Excellence Champion in 2019

Is your organisation “Recognised for Excellence?” Start your Journey to Excellence in 2019 to find out more contact us on 01656 652063 or email info@walesqualitycentre.org.uk

Read about our Excellence Champions here The Winners





The Journey to Excellence
Contact WQC
The Waterton Centre, Waterton Estate, Bridgend CF31 3WT