WELCOME TO THE WALES QUALITY CENTRE

The Wales Quality Centre provides Business Improvement and Skills Development Training and Support.
The Centre is a not-for-profit organisation and works across public, private and third sectors.

Our national campaign is the Journey to Excellence Improvement Programme, which showcases the successes and best practices of organisations in Wales.


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CURRENT EVENTS & BOOKING

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SERVICES

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JOURNEY TO EXCELLENCE


LATEST NEWS / BLOG

Are you ready for the changes to the Data Protection Laws in May 2018?
Date: 15 February 2018 – Book Now

A complimentary morning seminar our speaker will update delegates on the changes to the data protection laws and how they will affect your organisation.
Time: 08.30am for 9 until 11am
Venue: The Waterton Centre in Bridgend, CF31 3WT
Cost: Free to attendees


EMPLOYMENT LAW UPDATE 2018

Make a diary note for the 22nd March and join us our Employment Law Update event, timing 9am to 11am. Book your place at the event.

Wales Quality Centre in partnership with Bridgend Business Forum and Berry Smith Solicitors.


Morning Events

Solving Problems Practically
9 February 2018 – Book now
This two hour session aims to provide a logic sequence of steps to enable you to identify the root cause of any problem.
Timing 9 am to 11 am.

Mindset
26 January 2018 – Book now
Exploring and enabling a positive mindset. This workshop explores how mistakes help you learn, how to use setbacks as motivation, and the practical tips and suggestions to help to develop a growth mindset and to improve resilience.
Timing 9 am to 11 am.

Improving Employee Morale

2nd February 2018 – Book now

A workforce with positive morale, will improve in confidence, discipline and performance.  This is a two hour session to discover how to manage and improve morale in your workplace.
Timing 9 am to 11 am.

Organisational Resilience
9th March 2018 – Book now
This two hour session will cover the measures organisations could put in place to improve their organisational resilience.  A resilient organisation has the ability to anticipate and prepare for change or sudden incidents that may affect the business in a disruptive way.
Timing 9 am to 11 am.

Reward and Recognition
11 May 2018 – Book now
The workshop will explore the what, why, how and when of reward but more importantly the objective is to enable the identification of the vital elements that will transform your recognition and reward approaches.

Leadership and Culture
8th June 2018 – Book now
Leaders and managers set the agenda and influence the culture of organisations which effects the long-term effectiveness of the organisation and the achievement of goals.  Join us to discuss how leadership and culture go hand in hand.


January 2018 Events
22-26 January ISO 9001:2015 Lead Auditor
16 January ISO 9001:2015 Awareness Training
16-17 January Medical Devices ISO 13485 Internal Auditor


Journey to Excellence Champions
A Llantristant storage tank designer and manufacturer and a North Wales High School take top prizes for their Journey to Excellence.

The Wales Quality Awards were sponsored by Lloyds Bank and Sony Technologies of Pencoed and supported by Welsh Government’s Department for Education and Skills (DfES).

Read about the Award winners here The Winners


Introduction to Collaboration Working & BS11000 (ISO44001)

Working with other organisations on a collaborative basis can gain competitive advantage through the better use of resources, cost, resource and risk management, as well as encouraging innovation.

Register interest in Collaborative Working


Register Interest
Customer Surveys with Net Promoter
Transition Courses for Management Standards, ISO9001 / ISO14001 / OHSAS 18001

Register interest to info@walesqualitycentre.org.uk

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TRAINING COURSES

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The Journey to Excellence
Contact WQC
The Waterton Centre, Waterton Estate, Bridgend CF31 3WT
info@walesqualitycentre.org.uk