Course Includes
• Introduction and Objectives - Using an IMS to improve business performance
• Structure of management systems
• Developing effective and flexible processes -Managing interrelated processes
• Establishing a process-based management system that adds value to the
• Organisation - Management models and requirements
• Policies, objectives and targets, Documentation structures and methods
• Methods for continually improving processes, systems and performance
• Measuring, Analysis and reporting, Internal Auditing, Effective corrective and
• preventive action, Achieving continual improvement
• Integrated Management System Principles
• Risk and its management - Understanding hazards and their impact and probability
• The purpose of the Improvement Cycle
• Continuous Improvement and “key” indicators
• Identifying “key” process stages and how they are managed
• Using “legislative” requirements
• Integrating the requirements of the constituent Standards
• Identifying the audit priorities - Auditing Requirements of the Standards
• Requirements for Documentation and the importance of Records
• Understanding the “process-flow” approach of the organisation
• Recognising the indicators
• Auditing for improvement / effectiveness / adequacy
• Developing a “process-flow” based checklist
• Looking for “generic” system controls
• Developing an “improvement oriented” approach
• Auditing the Integrated Structure
• Applying what has been learned and testing our new skills, Reporting the outcomes