Provides comprehensive training on VoC programs, focusing on gathering, analysing, and utilizing customer feedback.
Enhanced skills in VoC program implementation, data-driven decision-making capabilities, and improved customer satisfaction strategies.
• VoC program fundamentals• Feedback collection and analysis techniques• Data-driven strategy development
To book an In Company course for your company please complete the following form, email us at info@walesqualitycentre.org.uk or call us on 01656 652062