TRAINING & EVENTS PROGRAMMES

WHAT WE OFFER
  • Management Systems Advice & Training
  • Auditing
  • Training
  • Business Improvement
  • Business Health Checks
  • Membership
  • Consultancy
  • Awards
  • In-Company/Tailor Made Training
  • Facilitation Services
COURSES

All courses can be delivered on an in-house basis – contact us for dates and programme details. To talk to one of our Executives or to receive details of training available, email us at info@walesqualitycentre.org.uk or telephone 01656 652063.


COURSE OUTLINES

MANAGEMENT SYSTEMS
ISO 9001:2015 Foundation Training
ISO 14001:2004 – Environmental Management
ISO 18001:2007- Health & Safety Management
ISO 27001 – Information Security Systems
ISO 13458 Medical Devices
ISO 50001 Energy Management
ISO 31000 Risk Management
ISO 223301 Business Continuity
Sustainability
Integrated Management Systems

BUSINESS IMPROVEMENT PROGRAMME
The Business Excellence Model
Six Sigma Awareness and Green Belt
Advanced Product Quality Planning (APQP)
Process Failure Mode Effect Analysis (PFMEA)
Statistical Process Control (SPC)
8D Problem Solving
Root Cause Analysis
Taguchi Design of Experiments
Performance Measurement to Performance Management

ESSENTIAL SKILLS
Results Based Accountability
Reward and Recognition
Creativity Skills
Mind Mapping
Presentation Skills
Empowering Employees
Motivation
Coaching and mentoring
Time Management
Leadership
Train the Trainer
HR Management
IOSH

CUSTOMER SERVICE
Voice of the Customer
Customer Mapping
Marketing Programmes
Voice of the Customer/Customer


FUNDING FOR TRAINING

The Welsh Government Business Skills Hotline team offers practical advice and information
to businesses in Wales to help them improve skills throughout their workforce.
They can provide advice and guidance on all aspects of workforce development including
information on Welsh Government skills support programmes as detailed below:

  • Workforce Development Programme (WDP)
  • Investors in People (IiP)
  • Redundancy Action Scheme (ReAcT II)
  • Apprenticeships
  • Essential Skills
  • Jobs Growth Wales (JGW)

Information and advice can also be provided regarding the following:

  • training provision
  • government funding where this is available

For more information on the schemes call the Business Wales Helpline on 03000 603000.

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<div style="float: left; margin: 0px 15px 0px 0px;"><img class="rounded" src="https://walesqualitycentre.org.uk/wp-content/uploads/2016/05/wqc-logo-footer.png" alt="" /></div><div class="color"> <span class="smRed">The Journey to Excellence</span> </div>
Contact
The Waterton Centre, Waterton Estate, Waterton,Bridgend CF31 3WT
info@walesqualitycentre.org.uk