The Wales Quality Centre provides a range of training courses, from Management Systems and Business Improvement to Skills Development and Upskilling programmes.

  • We have expanded our portfolio of training to meet the demands of our members and customers
  • Our training is delivered as public courses and also as in-house delivery
  • We will tailor in-house training  to your organisation’s specific needs
  • We also provide a desktop service where our trainers will work with a small number of people to train and improve skills and services
  • We can provide a gap analysis to discover where you need to concentrate your resources in your business

Detailed below is a range of the training we are currently providing.


Click the calendar to view and book courses and events online.

Business Improvement

Failure Mode Effects Analysis
Lean Solutions
Problem Solving with 8D
Six Sigma Yellow & Green Belt
Statistical Process Control
Taguchi Design of Experiments
Tailor Made Improvement Programme
The Journey to Excellence Programme

Communication Skills

Effective Communication
Speaking & Presentation Skills
Presenting & Communicating Data
Running Effective Meetings
Effective Report Writing
Preparing Tender Documents

CE Marking Awareness
Safe Contractor, Client Implementation Support
Construction Design Management Regulations 2015 for designers
Working at Height
Manual Handling
LOLEr Awareness
PUWEr Awareness


“I completed the Wales Quality Centre ISO 9001:2015 Transition course last October. The course was excellent and I’m very happy to report that Just Rollers is now accredited to the new standard!”

Quality Manager
Just Rollers Plc

The Journey to Excellence
Contact WQC
The Waterton Centre, Waterton Estate, Bridgend CF31 3WT