WELCOME TO THE WALES QUALITY CENTRE
The Wales Quality Centre provides Business Improvement and Skills Development Training and Support. The Centre is a not-for-profit organisation and works across public, private and third sectors.
Our national campaign is the Journey to Excellence Annual Improvement Programme, which showcases the successes and best practices of organisations in Wales.
LATEST NEWS / BLOG
Industry 4.0 – Details of Autumn event available soon
As Industry 4.0 approaches we discuss the implications for business and how Industry 4.0 technological solutions will be used in real life business applications.This event will provide an opportunity for organisations to share how Industry 4.0 technologies have already transformed ways of working and the potential changes in the future. If you are an organisation willing to share your experiences of Industry 4.0 technologies, we would like to hear from you.
Watch the Industry 4.0 video
FREE to ALL Date Autumn 2017
Journey to Excellence Champions
A Llantristant storage tank designer and manufacturer and a North Wales High School take top prizes for their Journey to Excellence at the Wales Quality Awards.
The Wales Quality Awards are sponsored by Lloyds Bank and Sony Technologies of Pencoed and supported by Welsh Government’s Department for Education and Skills (DfES).
Balmoral Tanks of Llantrisant, who design and manufacture storage tanks for the European market and Elfed High School in Buckley, Flintshire beat off competition from across Wales to be named joint recipients of the 2016 Wales Quality Award.
Other winners in this year’s Wales Quality Awards were:
Hi-Mark Automotive Ltd
Continental Teves UK
NHS Wales Shared Services – Procurement and Primary Care
Denis Ferranti Group
EMPLOYMENT LAW UPDATES IN 2017
Make a diary date for the 21 September and join us for the Employment Law Update event in 2017.
In partnership with Bridgend Business Forum and Berry Smith Solicitors.
Introduction to Collaboration Working & BS11000 (ISO44001)
in partnership with Lloyds Commercial Banking
To be confirmed
Working with other organisations on a collaborative basis can gain competitive advantage through the better use of resources, cost, resource and risk management, as well as encouraging innovation.
This workshop is designed for managers, senior professionals, and those who work in an environment where collaborative working will improve performance and bring mutual benefit. This includes those working in aerospace, construction, manufacturing, public sector and transport.
Timing 9 am to 11 am.
Goal Setting Action Plans
13th October 2017
Goal setting is a major component of personal development as well as enabling the achievement organisational objectives.
This Goal Setting workshop will involve creating an action plan designed to guide and motivate individuals or groups to achieve objectives, be it personal or organisational.
The most important feature of goal setting is ensuring that the activities in the action plan contribute to achieving the desired result.
This two-hour morning event will show you how to avoid the pitfalls of conflicting goals and targets.
Timing 9 am to 11 am.
Also coming up
Strategic Planning on 15th September & Customer Surveys with Net Promoter on 29th September