TRAINING & EVENTS

PERFORMANCE MANAGEMENT

Balanced Scorecard

Course details

The Balanced Scorecard is a strategic planning and performance management tool, used extensively in business and industry, government and non-profit organisations worldwide to align and measure business activities against the vision and strategy of the organisation.

Based on information from a set of perspectives of the business, its purpose is to:

  • improve internal and external communications
  • monitor organisation performance against strategic goals
  • enable balanced decision making

Using financial information alone is focusing on the past, using the Balanced Scorecard will help to add future value. Devised by Drs. Robert Kaplan (Harvard Business School) and David Norton, it is estimated that now over 50% of large organisations in the US have adopted this framework.

What you will gain
The Balanced Scorecard approach can be used at all levels within an organisation and can be extended for use to address skills requirements. It is also compatible with the use of performance management software products.

This course will cover:

  • Balanced Scorecard basics
  • Developing strategy maps
  • Identifying measures
  • Implementation at different levels

This workshop will enable participants to develop their skills, to become more effective, confident and dynamic users of the Scorecard and provide an insight into its capabilities and uses.

Certificates
Wales Quality Centre Certificates will be provided for this training.

Dates
This training can also be delivered in house contact us for details.

Duration
1 day.

Cost
Members: £235 + VAT
Non-Members: £295 + VAT

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The Journey to Excellence
Contact
The Waterton Centre, Waterton Estate, Waterton, Bridgend CF31 3WT
info@walesqualitycentre.org.uk