Business Improvement Programmes

Wales Quality Centre provides a range of both public and in-house tailor-made Business Improvement Programmes.

Management Systems & ISO Standards
At the Wales Quality Centre, ISO Systems and Management Standards training makes up our core delivery. We are considered to be leaders in Wales on advising and delivering ISO Standards.  We can implement, audit, train and advise on Standards and Business Improvement Programmes. Our team are ready to help with all the above, for more information contact us on 01656 652063.

Management Standards are changing – We offer transition courses to help you stay compliant ISO9001 Management Systems / ISO14001 Environmental Management Systems / OHSAS 18000 / 45000 Health & Safety / IATF 16949 Automotive.

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Six Sigma – Green and Yellow Belt Programmes
Tailor made, project-based programmes for groups of employees who are involved with business improvement programmes, efficiency and cost-saving initiatives.  These programmes enable the measurement and removal of variation and waste from within functions and processes. Programmes are project focussed and deliver bottom-line results fast. Designed to dovetail with Lean approaches that are already being used to enhance and multiply the results.   On the completion of the projects, the teams will present the outcome to the management team and trainer. Certificates are issued on sign off of the projects. For more information and details of cost and delivery contact us on 01656652063 or email

Quality Tools & Techniques
A range of generic quality tools which can be used across the business to improve and understand processes. These tools can provide information about problems in the organisation and assist employees to derive solutions. The Wales Quality Centre offers a range of business improvement programmes to improve quality, drive business improvement and train employees. Contact us for details of current programmes.

Lean Systems
Our lean systems programmes will provide an overview of Lean Thinking and how it can apply to any process.   We provide an understanding of the key milestones in the development of Lean Thinking and look at how other companies exceed at delivering value to customers. We look at how waste can impede flow and have a negative effect on business performance and how to achieve Lean transformation, Contact us for more information.

The Journey to Excellence
Every organisation strives to improve its performance.  For many any method that achieves continuous improvement needs to be effective, practical, easy to use and affordable.  The Business Excellence Model will enable you to benchmark, improve and provide an improvement plan for the future.
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Book a place on one of our open courses, see our current events here or to talk to a member of our team contact 01656 652063 for information about tailor made services.


Book a place on one of our open courses, click the icon to see our current events here, or to talk to a member of our team contact 01656 652063 for information about tailor made services.

The Journey to Excellence
Contact WQC
The Waterton Centre, Waterton Estate, Bridgend CF31 3WT