Business Excellence Model Assessors

Being a Business Excellence Model Assessor is not merely a ’technical’ exercise but is a demanding task requiring a balance of excellent interpersonal and operational skills and core competencies, coupled with a commitment to timely and professional performance.These individuals:

• Have thorough understanding of the more detailed aspects of the Business Excellence Model, and of the RADAR scoring matrix
• Possess a high level of Business Excellence Model Assessor skills through practical ‘hands-on’ work
• Are able to gather, assimilate and analyse evidence from documents and discussions, and use it to make sound judgements
• Provide a high level of personal support and feedback
• Contribute effectively as a member of a high performing assessment team

These individuals understand and are committed to the fundamentals of the Business Excellence Model, and are invited to join the Assessor team.

If you want to know more about becoming a Business Excellence Model Assessor contact denise.phillips@walesqualitycentre.org.uk

The Journey to Excellence

The ‘Journey to Excellence‘ is a programme which enables continuous improvement in business. It is unique in that it offers year on year, facilitated self-assessment, with recognised attainment levels. It is based on the Excellence Model, a business diagnostic which organisations can use to self-assess, plan, change, drive business improvement and ultimately gain competitive advantage.