Consultancy Services

The Wales Quality Centre provides new and existing businesses with a wide range of business solutions via their business consultancy service. Whether you are an individual, SME or corporate organisation, we will focus on your requirements and tailor make our services to meet your requirements. Through business improvement and development programmes; advice and mentoring, sharing best practices training and support, we will help your business improve and grow.  Providing a consultancy service on your site at a time which will suit your needs and by telephone or email support.Business Improvement
Customised programmes tailor made to meet your requirements
A suite of quality tools and techniques
Green and Yellow Belt Six Sigma TrainingBusiness Diagnostic Service – Journey to Excellence
Benchmark your organisation, based on the EFQM Excellence Model
An opportunity for continuous improvement in all areas of the business
Internal efficiencies and improved customer service
Provides a year on year improvement plan

Developing people helping them realise their full personal potential. We offer one to one sessions, group coaching sessions, mentoring, motivational presentations and workshops. For those new to training, upskilling or refresher training for established team members.

Our services use whichever method or combination of methods is appropriate for your needs and situation, tailored to suit the needs of the organisation and designed around the people involved.

Operational Excellence
Helping clients better understand their business processes and use this knowledge to improve operational efficiency and lower costs.

Customer Experience
We improve the customer experience by helping clients to reshape and redesign services to be customer focussed.

To talk to a member of our team contact 01656 652063 for information about tailor made services, or email

Contact us at
or telephone 01656 652063.


Click the calendar to view and book courses and events online.

The Journey to Excellence
Contact WQC
The Waterton Centre, Waterton Estate, Bridgend CF31 3WT