TRAINING & EVENTS PROGRAMMES

WHAT WE OFFER
  • Management Systems Advice & Training
  • Auditing
  • Training
  • Business Improvement
  • Business Health Checks
  • Membership
  • Consultancy
  • Awards
  • In-Company/Tailor Made Training
  • Facilitation Services
COURSES

All courses can be delivered on an in-house basis – contact us for dates and programme details. To talk to one of our Executives or to receive details of training available, email us at info@walesqualitycentre.org.uk or telephone 01656 652063.


COURSE OUTLINES

Course outlines are in progress – a few courses (with links below) are available now. For other courses please contact us at info@walesqualitycentre.org.uk


MANAGEMENT SYSTEMS
ISO 9001:2015 QMS Foundation Training
ISO 9001:2015 QMS Internal Auditor
ISO 9001:2015 QMS Lead Auditor
Integrated Management Systems
Management Systems Auditor Refresher
ISO 14001:2015 Foundation Training EMS
ISO 14001:2004 Internal Auditor EMS
ISO 14001:2004 Lead Auditor EMS
ISO 18001:2007 OHSAS Foundation Training
ISO 18001:2007 OHSAS Internal Auditor
ISO 18001:2007 OHSAS Lead Auditor
Risk Assessments
Office Safety Training
Managing Accidents and Investigations
Improving Health and Safety Performance: Behaviour Change
Health and Safety Update
Health and Safety for Managers and Supervisors
Health and Safety for Directors and Senior Managers
Fire Safety Training
ISO 22330:2012 Business Continuity Foundation Training
ISO 31000:2009 Risk Management Foundation Training
ISO 27001:2013 Information Security Foundation Training
ISO 27001:2013 Information Security Management Systems – Internal Auditor Training
Integrated Management Systems
ISO 13485 Medical Devices Internal Auditor
Global AS9100D
Global AS9100D
AS9102 First Article Inspection
ISO 50001:2011 Energy Management Foundation Training
Sustainability

BUSINESS IMPROVEMENT PROGRAMME
The Business Excellence Model
Six Sigma Awareness and Yellow Belt
Advanced Product Quality Planning (APQP)
Failure Mode Effect Analysis (FMEA)
8D Problem Solving
Statistical Process Control (SPC)
Root Cause Analysis
Taguchi Design of Experiments
Performance Measurement to Performance Management
Tailor Made Improvement Programme – talk to us about your requirements, contact us.
The Journey to Excellence Programme

PERFORMANCE MANAGEMENT
Balanced Scorecard
Effective Communication
Effective Performance Management
Effective Report Writing
Implementing Performance Management Software
Preparing Tender Documents
Project Management
Running Effective Meetings
Self Management Skills
Leadership Skills
Train the Trainer
Results Based Accountability
Time Management
Finance for the Non-Financial Manager
Reward and Recognition
Creativity Skills
Mind Mapping
Presentation Skills
Empowering Employees
Motivation
Coaching and mentoring
HR Management
IOSH

CUSTOMER SERVICE
Voice of the Customer
Customer Mapping
Marketing Programmes
Voice of the Customer/Customer


FUNDING FOR TRAINING

The Welsh Government Business Skills Hotline team offers practical advice and information
to businesses in Wales to help them improve skills throughout their workforce.
They can provide advice and guidance on all aspects of workforce development including
information on Welsh Government skills support programmes as detailed below:

  • Workforce Development Programme (WDP)
  • Investors in People (IiP)
  • Redundancy Action Scheme (ReAcT II)
  • Apprenticeships
  • Essential Skills
  • Jobs Growth Wales (JGW)

Information and advice can also be provided regarding the following:

  • training provision
  • government funding where this is available

For more information on the schemes call the Business Wales Helpline on 03000 603000.


The Journey to Excellence
Contact
The Waterton Centre, Waterton Estate, Waterton,Bridgend CF31 3WT
info@walesqualitycentre.org.uk